FAQs

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What do I need to get started?

A smartphone or computer, a stable internet connection, access to some form of training space (gym or home), and the willingness to follow a plan for at least 12 weeks. We supply the App, the structure and the accountability.

Do I have to use the App?

XXXXXX – scared/ unsure??

Can I deduct this as a business expense?

Yes – for many self-employed clients and business owners, our services can be treated as a tax-deductible business expense. Because of our relationship with REPs and ExerciseNZ, our coaching is structured and recognised as professional, work-related wellness support. For a plain-language breakdown of how this works, when it applies, and what to give your accountant, see our full explainer here. APP, PROGRAMME, ETC XXXX

FBT-Deductibility

XXXXXX Talk about Fringe Benefit Tax Exemption and organizations and link page

GLP-1 Interventions

XXXXXX Talk about GLP-1 and link page

General Practitioners

XXXXXX Talk about GLP Medication and link page

Pricing

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What if I miss a training session?

Grace is extended wherever there’s also the courtesy of communication – if you give reasonable notice, we will endeavour reschedule within the same block where possible with no extra charge. No-shows or last-minute cancellations are treated as used sessions.

Do I need a gym membership or can I train at home?

Access to a gym is preferred in order to complete the exercises prescribed within many of the Series, but that is not to say that we cannot design a unique plan around the equipment that you do have access to. You’ll get exercise options and swaps to match your environment.

What is your Results Guarantee?

Measurable increase
Minimum sessions per week ON SITE. Not withstanding injury or dietary/ medical constraints
Adhere to recommended weight progression
your XXXXXX we identify the 1–2 behaviours that will give you the biggest return for the smallest amount of effort, then load them into the App as clear daily and weekly tasks. You tick them off as you go, we maintain oversight of your completions and streaks, and we review and refine those habits each block so your day-to-day behaviour stays directly aligned with your goals.

What is Habit Tracking?

During your XXXXXX we identify the 1–2 behaviours that will give you the biggest return for the smallest amount of effort, then load them into the App as clear daily and weekly tasks. You tick them off as you go, we maintain oversight of your completions and streaks, and we review and refine those habits each block so your day-to-day behaviour stays directly aligned with your goals.

Can I switch between series or cancel the programme?

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What kind of results can I expect?

Results depend on your starting point, consistency and constraints. The structure is built to improve strength, confidence, energy and control over your training. You’ll know exactly what you’re doing, why you’re doing it, and whether it’s working. XXXXXXX

What is online coaching and how is it different from normal personal training?

Instead of paying for someone to stand next to you in the gym counting reps, you get a structured 12-week plan, weekly coaching calls (either group or exclusive), and ongoing support delivered through the app. We use those calls and daily priority messaging to focus not just on what you do inside the gym, but on everything that happens outside of it too—workload, stress, sleep, habits and schedule—because that’s what determines whether you actually follow the plan. The emphasis is on systems, data and accountability, so your training, recovery and daily decisions are all pulling in the same direction.

I have injuries or medical conditions – is this still suitable?

We screen for injuries and limitations up front, then design your plan around them. If something is outside of scope, we’ll tell you and recommend you get clearance or support from the right professional before starting. FORM LINK XXXX COLLABORATE WITH PROFESSIONALS FOR COMPLEX CASES XXXX